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yeovilliteraryfestival

Booking Information

Concessions, Discounts and Offers

Where available concession rate tickets are available to children, full-time students, senior citizens (those in receipt of state pension) and those who are registered disabled. Please note these may vary dependant on the event. Discounts and special offers may be limited or subject to availability and are at the discretion of the Box Office Supervisor. Unless otherwise stated, concessions and discounts cannot be combined or used in conjunction with other offers.

How To Book Your Tickets

 

Ticket Delivery:

To reduce the need for contact during your visit to The Octagon Theatre & Westlands Entertainment Venue, please opt for Print At Home Tickets where possible. You will receive an email with a PDF attachment containing your tickets. When arriving at the venue you can either display your tickets on a mobile device or printed on paper. 

If you would rather have physical tickets, these can be picked up from the Box Office at the event venue prior to attending your chosen event. 

Book Online:

Customers booking online are able to choose their seats.

If this will be the first time you have used the on-line booking system, we recommend you set up your account before proceeding to buy tickets or choose seats. We will send a confirmation of your password to your email address and you will then be able to book your seats.

PLEASE NOTE:
As a general rule we do not allow single seats to be left unoccupied when you are booking online. It is hard for us to fill lots of single seats, as most bookings are made for two or more people; and so our website will not let you leave an empty seat between booked seats or at the end of a row. If you receive this warning, please look elsewhere in the auditorium for your seats, or call the box office for further assistance.

In Person:

The Box Office at Westlands Entertainment Venue opening hours: Monday – Saturday, 10am - 7:15pm. 
On Sundays the Box Office will be open 1:30pm - 7:15pm.

By Telephone:

Call the Box Office on 01935 422884 during opening hours. We accept the following cards: Visa, Mastercard, Electron and Maestro. 

Ticket Levy:

A £1 ticket levy is included in all stated ticket prices for Yeovil Literary Festival events at The Octagon Theatre. A £1.50 ticket levy is included in all stated ticket prices for Yeovil Literary Festival events at Westlands Entertainment Venue. This levy will support the development of cultural provision in South Somerset.

Free Mailing List:

To receive information about the Yeovil Literary Festival, please call the Box Office on 01935 422884 or send an email to octagontheatre@southsomerset.gov.uk remembering to include your name, full postal address, postcode and telephone number.

Refunds:

Tickets are non-refundable except in the case of a cancelled event. 

The Management reserves the right:

  • to make alterations to the advertised cast and programme without prior notice.
  • to refuse admission.
  • to provide alternative seats to those purchased.

Babes In Arms Policy

Under 2's will be admitted free of charge to children's shows, but parents must obtain a special ticket from the Box Office on arrival at the theatre.

For all other shows we kindly request patrons contact the Box Office in advance to ascertain whether a performance is deemed to be suitable for young babies by the Management of The Octagon Theatre & Westlands Entertainment Venue. If considered to be the case, a ticket will be issued free of charge with the understanding that parents sit near an aisle and be prepared to remove themselves from the auditorium if their baby becomes unsettled. The Octagon Theatre & Westlands Entertainment Venue are family friendly venues and we are happy to assist parents wherever possible, but must also consider our other patrons enjoyment of the theatre and ensure they are not disrupted during performances.

PLEASE NOTE:
Babes in Arms tickets for all performances permit under 2's to sit on the lap of a parent. If a parent wishes to have a separate seat for their baby they must purchase a ticket accordingly.

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